Privacy Policy

At Indie Jhola Retails Pvt Ltd (Hereinafter “Indie Jhola”), we understand and value your concern regarding online security and privacy while going through or shopping at our website. We value your information and make necessary measures to make that information protected. If due to any circumstances the following security and privacy policy does not answer your concerns, feel free to contact us. We appreciate your feedback and look forward to enhance your experience by providing better services to meet your needs. This Privacy Policy illustrates how Indie Jhola Retails Pvt Ltd manages your personal information and respects your privacy. This policy can be altered from time to time.

Collection Of Personal Information

As a guest to our website, you can take part in many activities without providing any personal information. Depending upon the activity, some of the information that we ask you to give is recognized as mandatory and some as voluntary. If you do not give mandatory information concerning a particular activity, you will not be able to participate in that activity. Although, when you register to use Indie Jhola and order products as a Indie Jhola customer, in order to provide the services to you, we may collect your contact information such as your name, phone number, address and email address, also profile information, including your password, details about your purchases and details about your interactions with us.

Updating Your Personal Information

You have the right to access and correct, or delete your personal Information and privacy preferences at any time. This may be done by clicking on the link, “My Account”, where you can see and alter any change you want in your personal information immediately. For security reasons, some personal information would only be changed by contacting support. We will acknowledge and respond to your request within a reasonable time.

How Your Personal Information Is Used

Indie Jhola Retails Pvt Ltd gathers your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. we do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy.

Indie Jhola Retails Pvt Ltd May Use This InformationTo

1. Process your financial transactions, Service your order.
2. Respond to customer service requests, questions and concerns.
3. Regulate your account.
4. Send you requested product or service information.
5. Keep you aware about special offers and services of and selected third parties.
6. Administer promotions and notify you of important events.
7. Investigate, prevent or take action regarding illegal activities or violations of our Terms of Service.
8. Meet our research and Product/service development needs and to improve our Site, services and offerings.
9. Customize your experience, including targeting our services and offerings to you.

In certain circumstances,Indie Jhola Retails Pvt Ltd may be required to disclose the personal information if requested by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served on Indie Jhola Retails Pvt Ltd), and when we think that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also reveal your information if we think it is necessary for reasons of national security, law enforcement, or other issues of public importance.

How Do I Update My Account Information?

It is easy and fast to update your account information. Just log in at “My Account” and proceed to ‘Account Details’. Please note that we do not save your debit/credit card information in your personal profile.

Information Sharing With Service Providers

Indie Jhola Retails Pvt Ltd uses one or more outside payment processing companies to bill you for our products and services. As per our knowledge, these companies do not share, store or retain personally identifiable information for any other purpose. We also share Personal Information with certain other companies that perform services on our behalf. We only share that personal information which is required for them to perform the service. We require any company with which we may share Personal Information to protect that data in a manner in line with this policy and to limit the use of such Personal Information to the performance of services for Indie Jhola Retails Pvt Ltd. We do not sell or provide Personal Information to other companies for the marketing of their own products or services.

Data Retention

We will keep your information as long as your account is active, your information is required to provide you with the services, or as needed to fulfill our legal obligations. If you want or wish to delete your account or demand that we no longer use your information to provide you services contact us at care@indiejhola.com. We will answer to your request within a reasonable time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Unsubscribe/Opt out

You may opt out of receiving Indie Jhola Retails Pvt Ltd’s email updates, newsletters and partner emails by clicking on the “My Account” link on the website and making the appropriate selections. The choice to opt out of such connections is also available during the sign-up process. Indie Jhola Retails Pvt Ltd will still be in contact with you when there are changes to the Terms of Service or Submitter Terms of Service, as applicable. Additionally, we will still send you service-related announcements including, a registration email, order related notifications and emails automatically activated by actions you do on the site. Generally, you may not opt-out of these connections, which are not promotional in nature.

Protection of Your Personal Information

The Personal Information that you provide in connection with the use of this site is protected in various ways. It occupies on secure servers that only selected Indie Jhola Retails Pvt Ltd personnel have access to via password. Your Personal Information is encrypted whenever it is transmitted to Indie Jhola Retails Pvt Ltd. When you enter sensitive information (such as credit card number) on our order or registration forms, we encrypt that information using transport layer security technology. We aim to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet, or method of electronic storage is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures to protect your Personal Information, we cannot guarantee its absolute security. If you have any questions, doubts or confusion in respect to any of the terms mentioned here in privacy policy, please seek explanation from us through email care@indiejhola.com. We will answer you within a reasonable time.